The process was fast and easy! Shawta Christian. Was very efficient and professional. She took care of everything and I was in and out in no time!

Fabulous experience!! Senior manager senior manager Shawta was very professional and courteous!!

I came close to the end of Ebony's shift. She was very patient and kind to me.

The team was really great! Really kind and professional. Ebony did a great job helping me.

Shawta was so nice and helpful today

Shawta Was very Helpful !! I came in this morning to rent a unit.

Great customer service decent pricing

Shawta christian treats her customers with kindly And respects!!

Shawta was wonderful and quick got me in and out was very patient and explained everything

Customer service at the desk very nice and friendly. They have some carts to use for your convenience. I chose the climate control unit and the management keeps the place up. Halls are wide and well lit also accessible doors can get you closer to your unit made unloading very easy. All in all runs very well with a small staff.

Shasta was a very nice young lady and very helpful

Shawta have great customer service A picture

Ebony was a great host and very responsive and helpful when selecting my unit she showed me the perfect size for what I needed if your looking for a fair price unit and quality definitely come see Ebony at A+ self storage

Miss Shawta was great to work with and I really appreciate the time she spent with me one on one.l had a wonderful time with her. Thanks

Shawta Christian is excellent at her job. Great customer service.

The experience was great. I had good customer service and a very friendly woman. The process was super easy and unit viewing. Plus I love the affordable unit.

Yaaassss! I'm so happy! They got a REAL lady, Shawta Christian, in the office now! The experience was awesome! And I'm so glad they made changes to the staff for the better. Thank you for caring!

Very clean, very secure, and very convenient. The manager - Shawta - was so kind, and she was knowledgeable and helpful in helping me select the right size...

Great service! Very Friendly! Great storage place to store your stuff. The lady was very friendly and helpful to me and my wife, they explained all the...

Shawta is amazing!!! She has a sweet personality and caring heart for her customers! Highly recommend!!!

Quick, friendly service. Shawta is cool people & quite professional, 10/10 recommend

Had a young lady name Shawta Christian. I must say she was nothing short of amazing. Pleasent upbeat attitude and great customer service. She definitely deserves 5 star ⭐️ praise because she made my hectic day a pleasant one. God bless

shawta was a very polite person

Sonya did a great job on the phone gave great information and very professional and is definitely why I chose A+ self Storage and will refer friends and family

The ladies, that work there were super nice and helpful. They also made sure my storage was the correct size I needed. I would definitely recommend this storage facility

Good Service!!

Shawta Christian helps me to get the storage facility.

It was a great experience and she was very knowledgeable and very respectful. I had a great time and I was stress free. Ms. Shawta Christian was very pleasant to work.

Sonja was very helpful and explained everything perfectly.

I just came in was helped by Sonya the Senior manager. And she was nice and made the process so simple! Very great experience and the facility was very clean. I was nervous about the process but she was very helpful and professional!

very clean building, customer service was amazing. would recommend friends and family.

Custom service experience was excellent, facility was clean during my toire of the unit.

Storage units here are clean and easily accessible!

Excellent customer service and good rates!

I RECEIVED THE BEST SERVICE EVER. SHE WAS GREAT AND HANDLE EVERYTHING PERFECT.

Great emploee Ebony!! Did great job explaining everything, showed me several options. Was busy BUT took time with person ahead of me. Then with me. Then jusy finishing with me another customer Clean place office and storage spaces. Price very reasonable Thank you

Really kind and friendly service. Sweet woman and high quality storage options. Clean, too. Most importantly, I can trust it to be safe too. Especially with the security cameras and the gate with the code.

Mucha seguridad y buen servicio

Very Very clean storage units. Sonya is knowledgeable, friendly and an amazing person. I felt relieved after doing business with her.

Pleasant, knowledgeable people. Clean storage units, Great deal on first 3months of rental.

Sonya Scott was very friendly, informative, helpful and customer service skill was top notch, will recommend to friends. Thank you

The staff at A+ Self Storage are the best! Miss Sonya was awesome during the check-in process.

Awesome service! Sonya was pleasant and informative!

great

They were extremely friendly and explained everything to me for being a first time user and helped with any of my needs. Definitely recommend to everyone!

Ebony was very helpful. She was able to get me exactly what I needed. Would highly recommend them

As soon as I showed up I was handle papers to sign, keys, and given a code to the gate. I've never been serviced so quickly in my life.

I had a Great experience with A+ Storage..Ebony and Sonya are very professional and friendly..I had to use this storage service twice.They also have a great Referral program..I referred a friend and they sent me $50..Way to go if you need storage for you belongings..Safe and friendly.. Jeannine K.

Great Staff

I've been storing things here for awhile and I have had the best service and a great experience! The two women in the office are friendly and helpful! Would Definitely recommend to my friends!

Staff very helpful, courteous and professional. The space is clean and well maintained. I would recommend it to anyone

Located on Livingston & McNaughton A1 plus storage gate opens 6-10 Monday - sunday.prices very reasonable,give you a storage lock for free, don't have to buy one like all other storage units,:: U-Haul

Received excellent customer service from Ebony. She was very nice and assisted me in quickly identifying the appropiate storage solution for my needs.

This facility is the place I believe was a spiritual guided path to secure my life's priceless positions do to the spirited welcoming committee of both co-manager and manager. I was so sad & mis-place when my home was and once I met Ms. Ebony she assured me I would be okay because A storage would be a great place for life's belongings and it's prices were reasonable for my budget it is true, she gave me a comfort of assurance now I know my angel.

Great staff and secure self storage

Clean and nice looking units

Customer service here Is THE BEST...

Nice place

Very clean and well maintained facility. I had a miscommunication issue that was resolved in a timely manor though and that was appreciated.

Helpful and courteous employee. Excellent service!

Clean friendly

The gentleman that helped me was very professional and very friendly

Agent was courteous and extremely professional!

we loaded our storage bin on 11/3/2020. we are pleased with what thank we saw and are using. thank you.

Some of us need a place like this

Nice an clean. Covid aware

Caprice was so awesome. She was VERY helpful and even though we came close to closing, she opened everything back up so we could get our space and unpack. Great experience!

The property is safe and well maintained. The staff are very cordial and professional. I always get immediate response to any issue that arises with my storage needs. I highly recommend this facility for any storage necessities!

Great place to store

Very nice employee

The associates are very professional and friendly!

I sincerely appreciate the staff going above and beyond to assist my family in a smooth transition from one city to another. Unit was clean and ready upon my arrival. Thank You All

A+ Service Representatives were excellent! They gave me accurate and complete information while helping me get my storage unit account set up. The unit and facilities were clean and very location feasible! I would recommend this facility to friends and family.

Affordable

Made getting a storage room easy.

Customer service was great the area is nice and clean the space and a nice clean and spacious I've been with this storage place twice and never had a problem with them kudos

Excellent customer service. Jasmine the Senior Manager is cuteous and Respectful. I will recommend to my friends.

I have to give kudos to Melody, she has excellent customer service skills!! She took the time to explain the sizes of the units, what the units are usually used for and price points. She was very personable and even handled an irate gentleman waiting very politely. I also appreciate the area manager, she corrected some wrongs and went above and beyond!! The facility is clean and the units are clean. While I was there, there was a company clearing out mattresses left by other tenants. I liked seeing that this sort of thing gets taken care of before they start attracting rodents and bugs. The only reason I have to give this company a four star rating is because of an associate by the name of Jasmine, she is quite possibly one of the rudest people I have spoken to in my life. She clearly doesn't value customers and possesses no customer service skills whatsoever. She needs to be trained on what having a job in the field of customer service is. All in all, I would suggest getting a unit with A+. I would suggest to A+ to get rid of or fully train the rotten apple.

Most of the reviews entailed here are spot on for both ends of the spectrum, The facility is new so therefore has not had time to become derelict. The website is the best way to ensure accurate pricing and specials but what is available onsite doesn't correlate with the web. As well as the hours and availability of the dolly is not convenient. The cons are the requirements of facility provided insurance, which make you wonder if a commission is not made. Second is the dates of rent and contract, i.e. You move in after the first of the month, your rate will be prorated for those days up until the end of the month including admin fees and insurance pro ration, this will then be conceived as one month even if not a full 30 days, then your second month and thereafter will be the 1st of every month and a 10 day notice requirement of move out, with the 5th being late for fees and month paid in full. So even though it is on a month to month it isn't. Ex. You move in on the 15th of month with a 50% off special for 3 months, your rate from the 15th to the end of that month will be prorated but the admin fees and required in house insurance will come to the price of the unit. Then on the 1st of the next month you will be charged for that month at (special) and thus constitutes your second month, then if on the 1st of following month will be consider your 3rd month of contract and charged a full month. Basically what I'm saying is the rental and price is not on a rolling 30 days as in the example above. So the ultimate benefit is to ensure you move in on the 1st up to the 5th and also have your own insurance at time of move in and if you so determines your products can't be replaced or valued under 2500 then cancel your own insurance. As the in house insurance only values at 2500 anything above that has to have approval by facility.

Excellent facility! Best customer service I have ever received!! I will only be dealing with A+ from now on.

Outstanding prices and very friendly staff.

Make sure to look at the size unit you want. Good prices.

Very helpful and secure facility. Manager was excellent and quickly walked through the process and made sure unit (10x15) was ready. Web deal was a great bargain.

Outstanding Customer Service

Great new facility! Staci, the manager, is amazing!

Great new facility with a wonderful manager! Thanks for a great experience!!